Cash Genie is undertaking a redress programme for unfair past business practices. Prior to the liquidation, Cash Genie made every effort to contact all affected customers to enable redress to be paid. For further information, please click here.
Those customers who have not yet claimed the redress due to them need to contact us immediately to ensure that their redress can be paid by the Liquidators.
Ariste Holding Limited trading as Cash Genie is registered as the data controller under the Data Protection Act 1998, with Data Protection Licence Number Z195632X. Therefore, Cash Genie decides the purposes for which your information will be used and the way in which it will be processed.
Cash Genie is registered in England and Wales with Company Registration Number 07005622 and has as Registered Office Address, Abbotsgate House, Hollow Road, Bury St Edmunds, Suffolk IP32 7FA, and trading address of 2 Reavell Place, Ipswich, Suffolk, IP2 OET. Cash Genie is authorised and regulated by the Financial Conduct Authority for Consumer Credit Activities with registration number 0630949.
Steven Law and Nigel Millar of RSM Restructuring Advisory LLP were appointed Joint Liquidators of the Company on 5 January 2016.
'Your Information' includes any information about you which we hold now or at any time in the future, this includes:
We will use your Information in order to:
We share your Information with other organisations for the following purposes:
We may use credit reference and fraud prevention agencies to help us make decisions. A short guide to what we do and how both we and credit reference and fraud prevention agencies will use your information is set out below.
We will make use of the information received as a result of these checks in order to assess your application for credit, verify your identity and to prevent and detect crime and money laundering. We may also make periodic searches at CRAs to manage your account with us.
You can contact the CRAs currently operating in the UK in order to check the information that they hold about you. The information they hold may not be the same so it is worth contacting them all. They will charge you a small statutory fee. We use the following credit reference agencies:
Please contact us at email@example.com if you want to receive details of the fraud prevention agencies that we use.
When we contact you by telephone or if you call us, calls may be recorded for training and fraud prevention purposes.
Where you have agreed that we may do so, we may contact you by phone, fax, post, email or SMS to tell you about our services, products, offers, events and promotions. We may also share your information with third parties to enable them to contact you to tell you about their products and services.
You have the right to opt out of us contacting you for marketing purposes or sharing information about you with other companies for marketing purposes by contacting us by post at Cash Genie, 2 Reavell Place, Ipswich, Suffolk, IP2 0ET or by emailing us at, firstname.lastname@example.org or telephone 0845 956 9848 and informing us of this decision.
You also have the right to access your Information and request details of the third parties with whom we have shared your information by contacting us in writing at Cash Genie, 2 Reavell Place, Ipswich, Suffolk, IP2 0ET. If you make a data access request, then we shall charge a fee of £10 for that.
You may correct errors in your information or request that we remove information about you from our records by sending us a request detailing your request to the address above. In most cases we will comply promptly with your request and let you know when we have done so. However, sometimes we will not be obliged to comply with your request. If this is the case we will inform you of our decision and the reasons for that decision.
To protect your privacy and the security of your Information, we may take reasonable steps to verify your identity before we act on any request which you may make in respect of your Information.